IMPAKT
Connect.
On-demand education for aesthetic practices ready to operate smarter, convert better, and grow stronger. Learn at your pace. Implement in your practice. Create IMPAKT.
Join IMPAKT ConnectMember login
Focused learning
Modular courses and video training built to bridge the gap between strategy and day-to-day practice operations.
Working tools
Scripts, checklists, templates and worksheets your team can download and put to use the same week.
A living library
New videos, courses and playbooks released regularly — every release included in your membership.
What is IMPAKT Connect?
The IMPAKT playbook, on demand.
IMPAKT Connect is the virtual extension of IMPAKT Consulting. Members get expert-led education, practice-growth strategy, staff training, implementation resources, templates, scripts and checklists — organized so you can find exactly what you need and use it the same week.
It is not a course you finish and forget. It is a working library that grows with your practice — built for the people running aesthetic practices every day.
Who it's for
Crafted for every seat in the practice.
- Practice owners and founders
- Medical directors and providers
- Practice managers and administrators
- Front desk and patient coordinators
- Sales and consultation specialists
- Marketing and events coordinators
What you'll learn
Six disciplines. One operating standard.
01
Operate a profitable practice
Financial foundations, KPIs, pricing and packaging that protect your margin.
02
Convert more consultations
The consultation framework, objection handling and treatment planning.
03
Build recurring revenue
Memberships, retention, rebooking and reactivation systems.
04
Train a team that performs
Front desk excellence, scripts, sales training and accountability.
05
Market with intention
Promotions, events, open houses and lead follow-up that actually converts.
06
Lead with clarity
Leadership, management rhythms and standard operating procedures.
Explore the learning library
Sixteen categories. One organized library.
Training for owners + teams
Assign it. Watch it together. Hold the standard.
Owner-level strategy sits alongside role-specific training for providers, managers, coordinators and front desk teams — so everyone is working from the same playbook.
Tools you can actually implement
- Lead follow-up scripts
- Consultation scripts
- Front desk scripts
- Patient journey checklists
- Membership launch checklist
- Event planning checklist
- Pricing worksheets
- Promotion planning templates
- Team meeting templates
- Rebooking and reactivation scripts
- Practice assessment worksheets
- Marketing calendars and SOP templates
Membership
One membership. Full access.
FAQ
Questions, answered.
- Who is IMPAKT Connect for?
- Aesthetic practice owners, providers, managers, front desk teams and anyone responsible for growing an aesthetic or wellness practice.
- How is this different from consulting?
- Consulting is one-to-one advisory with Carlos. Connect is the on-demand education library — learn at your pace and implement in your practice.
- Can my whole team use it?
- Connect is built for owners and their teams. Training modules are designed to be assigned and worked through together.
- Is new content added?
- Yes. New videos, courses and playbooks are released regularly and appear in your dashboard the moment they go live.
- Can I cancel?
- Yes. Manage or cancel your membership from your member profile at any time.
Join IMPAKT Connect
Learn at your pace. Implement in your practice. Create IMPAKT.